PRODUCTION AND OPERATIONS
The team plays an integral part in managing a global community of tutors by building meaningful relationships through transparency, commitment, care and passion to deliver effective tutoring. The department ensures smooth operational flow through compliance and implementation of comprehensive policies and procedures whilst also managing capacity to meet demand from schools in US & UK.
03
Divisions
20+
Members
Adaptability
Speciality of Production and Operations
Manager Operations - Relationship Management
Hisham Rafi
Head of Operations
Minoli Jayasundara
Manager Operations - Compliance Management
Anjalie Rajapaksa
Divisions and Key roles
Relationship Management
Cultivate excellent, positive and effective relationships with the global community of tutors to build value and drive tutor performance and engagement. Also collaborate with all stakeholders to achieve operational objectives, whilst driving higher school retention and pupil satisfaction.
Ahamed Inzimam
Manager Operations - Capacity Management
As the manager overseeing both Capacity Management and Relationship Management, I play a crucial role in our organization's success. In Relationship Management, I drive the team to build positive partnerships with our global tutoring service providers that enhances tutor performance and engagement. My role ensures efficient resource management and strong relationships for our organisation's success.
Employee Success Stories
We aren't afraid to ask questions and seek help when needed. This helps us push the bar higher and higher towards greater heights.
Success is always a journey and not a destination. A perfect example of this statement would be my career at TSG so far. I was able to groom myself with the right guidance and knowledge provided by TSG which has helped me to portray my-self as an astute individual in the mirror of society.
Razeen Lafeer
Assistant Manager - Operations
The experience that I have gained throughout my stay at TSG is immense and a key turning point in my career. Giving me the opportunity to create my own path.
Ahamed Inzimam
Manager Operations - Capacity Management
Success is always a journey and not a destination. A perfect example of this statement would be my career at TSG so far. I was able to groom myself with the right guidance and knowledge provided by TSG which has helped me to portray my-self as an astute individual in the mirror of society.
Razeen Lafeer
Assistant Manager - Operations
The experience that I have gained throughout my stay at TSG is immense and a key turning point in my career. Giving me the opportunity to create my own path.
Ahamed Inzimam
Manager Operations - Capacity Management
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